speaking after a four-day inquest, the family of brigid cavanagh, who died on july 20, 2016, said the western health trust should be ashamed after the 83-year-old had died in "terror"..
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the youngest claimant was aged 20, and the eldest aged 89, while the average policy duration at claim stage was 10 years..
the staff's "dearth of knowledge" about the correct procedure to follow when someone dies unexpectedly was also highlighted..