he said: "our research shows that people, on average, believe that only 34 per cent of protection claims are paid out by insurance companies..
"the treatment of our family and the behaviour of the western trust has been disgraceful, they should be ashamed of themselves...
the data also revealed 66% of trusts who replied had at least one cancer patient forced to wait over six months to start treatment, and 69% had a worse longest wait than in 2010..