"their serious adverse incident process has been wholly inadequate and what we have heard this week is a damning indictment of the western trust..
"she was our mother, the anchor and heartbeat to our family," derek said. "(she) would spread her love and dedication like a small hummingbird.".
�now we know the astonishing truth that some patients are waiting a year or more just to get treatment. it�s simply not good enough.�.