when robert had to go on full medical disability in his early 50s after hurting himself at work, helen went back to work, this time in the oil industry..
the youngest claimant was aged 20, and the eldest aged 89, while the average policy duration at claim stage was 10 years..
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."it has been a long two years and throughout that time the western trust has not been assisting us in trying to understand the circumstances around our mother's death...