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"the treatment of our family and the behaviour of the western trust has been disgraceful, they should be ashamed of themselves..
the provider paid out on 7,469 life and 1,769 critical illness claims in the year, with men accounting for 59 per cent of life claims and 47 per cent of critical illness claims..
"it has been a long two years and throughout that time the western trust has not been assisting us in trying to understand the circumstances around our mother's death..
mrs cavanagh, from foyle park in londonderry, had a complex medical history of chronic heart and renal failure.. 1