the family of an elderly woman found dead on the floor of a hospital ward have said staff at altnagelvin denied her her dignity and prevented them from saying a final goodbye..

on critical illness, 4.6 per cent of claims were declined due to the definition not being met and 2.3 per cent were due to misrepresentation..

but shocking figures uncovered by labour yesterday show some patients are suffering agonising waits of as many as 541 days to begin treatment...